The owners of Hartman Appliance run a great company and did the right thing. After Hartman's techs... mis-diagnosed my appliance repair stating I needed a new oven, I went back to LG since it was less than 5 yrs old to see if they would stand behind their product. LG diagnosed issue and turns out it was just a single sensor that needed replacing. This saved me approximately $4K on buying a new wall oven. I called Hartman Appliance letting them know that I did not need to buy a new oven. They immediately credited back both the service call charge and diagnostic charge of $175.00. I was assured that they would resolve all by training techs to make sure they diagnose issues correctly. Thank you for doing the right thing.read more
pat R.
1710441529
While our outcome was not successful, the service representative who came was professional and very... thorough. I was impressed with the diagnostics he used to determine the problem. He explained the problem in a way a non-mechanical mind could understand and showed me photos of the issues. I was actually doing this for my daughter who was at work. I don’t live in the service area of Hartman’s but if I did, I would call, them for any appliance repair I had. Excellent!read more
Kris A
1710081260
The service technician, Ed, was friendly, efficient and very knowledgeable. I was very pleased to... see that he was very prompt on his arrival of the appointment time and quickly resolved the problem.read more
Kha D.
1709928204
I had a leaky GE refrigerator, which i could not figure out the issue of why it was leaking.I... contacted Hartman based on reviews and reasonable pricing after I spoke to Patty on their after hours service and she was able to schedule an appointment right away.The Hartman Technician Stev arrived and quickly went to work to help me understand the issue with my refrigerator. He work diligently and was very knowledgeable not only about this issue but also the broader changes in refrigerators have had in the last 5 yrs.I cannot recommend Stev enough and if I have another appliance issue I know where I am calling.5/5 stars.read more
Elaine B.
1709761482
Hartman Appliance Repair exceeded my expectations. We have a subzero refrigerator that was leaking... water. It was difficult to find a person who specializes in this brand. Julio was professional, experienced and very knowledgeable. We moved to FL over a year ago and we find it difficult getting trustworthy reliable people. I called Hartman and they arranged a technician to be at our house the next day (other companies couldn’t schedule me for a week). The service by Julio was thorough. The problem was complicated and Julio ended up coming out 3 times and he figured out the complex problem and resolved the problem. They only charged us for the first visit and each time I called they had Julio come out the next day first thing. This is an excellent service you wouldn’t be disappointed. Thank you Julioread more